Calamity!

Mutterings continued.

Bloody plumbing has stopped up again; the people upstairs did their washing and I ended up with water on my kitchen and bathroom floors.

I rang the "Emergency" number at 9am, left a message and still haven't heard back from them 3 and a half hours later.

Woman upstairs was very apologetic, and annoyed, as the pipes were supposed to have been cleared a couple of weeks ago.